IT for small business
Murrile Tech Partners keeps your computers secure, up to date and working. When something breaks, a real person answers and fixes it.
What we do
Pick a monthly plan that covers all of it, or call us only when you need us.
Stop threats before they cost you money, data or customers.
Security assessment from $995 for up to 25 users
Faster machines, newer software, smoother moves.
SSD or RAM upgrade from $59 labor
Remote, in-shop or onsite. Monitoring and patching catch problems before you notice them.
Remote support $115/hr, or included in a plan
Friendly help for your team, from day one to their last day.
User onboarding $99, included on plans
Minimum 3 users or $300/month, whichever is higher. Servers add $199 each per month. 12-month term; after month 3 either side can cancel with 30 days' notice. Plans don't include new hardware, software licences, or projects over 4 hours, which are quoted at your plan discount. Prices in USD, excluding sales tax.
Price list
No plan? No problem. Pay as you go at standard rates with no commitment.
Flat prices, parts extra. The plan column shows the Professional price (20% off). Essentials pays 15% off and Premium 25% off.
| Service | Pay as you go | With Professional plan |
|---|
For anything not covered by a plan or a fixed price. Minimums: remote 30 minutes, onsite 1 hour, then 15-minute increments.
| Service type | Pay as you go | Essentials | Professional | Premium |
|---|---|---|---|---|
| Remote support | $115/hr | $95/hr | Included | Included |
| In-shop (drop-off) | $115/hr | $95/hr | $95/hr | Included |
| Onsite, business hours | $135/hr | $115/hr | $105/hr | Included |
| After hours (6pm–8am, Sat) | $185/hr | $155/hr | $140/hr | $125/hr |
| Emergency (Sun, holidays, same-day rush) | $250/hr | $210/hr | $185/hr | $150/hr |
| Senior engineer / network / server | $165/hr | $140/hr | $130/hr | $120/hr |
Get help
Here's how to reach us and what happens next.
Call, email or use the form below. A screenshot or the exact error message helps.
Most problems are fixed remotely. If not, we come to you or you drop it off.
labor is guaranteed for 30 days. If the same issue comes back, we fix it free.
Plan clients get a technician on the job within 8, 4 or 1 business hours depending on the plan, and Premium covers critical issues 24/7. Pay-as-you-go requests are usually handled within 1 to 2 business days. Business hours are Monday to Friday, 8am to 6pm.
Disconnect from Wi-Fi or unplug the network cable, don't enter any passwords, and contact us right away. Virus and malware removal is $129, or included on monthly plans.
Yes. A loaner laptop is $15 per day, and free for plan clients. Next-business-day rush handling is $50 extra, or $25 on a plan.
Travel is free within 15 miles of the shop, then $1.00 per mile for pay-as-you-go. Plan clients pay no travel within 30 miles.
Plans are billed monthly in advance. Pay-as-you-go work and projects are billed when finished, with payment due within 15 days by card, ACH or cheque. Projects over $1,500 need a 50% deposit.
We securely wipe drives and give you a certificate for $25 per drive ($20 on a plan), so your business data doesn't leave with the hardware.
Contact
Tell us about your team and setup. We'll suggest the right plan, or tell you honestly if you don't need one.